About MTD Training
MTD Training are an award-winning management training provider that focuses on providing practical, ROI driven development rather than lots of theory-based learning. They deliver management and leadership training to thousands of professionals every year, so for them, IT isn’t just background support, it underpins everything from online resources to remote delivery.
If systems fail, it impacts their clients directly. That’s why choosing the right IT partner was such an important decision.
The Challenge
Before working with Blue Planet IT, MTD Training faced frequent IT disruptions. System failures caused immediate workflow interruptions, impacting both staff and clients. Trainers sometimes couldn’t access the resources they needed right before sessions, and staff scrambled to troubleshoot with limited visibility.
“There were times when phone calls became our lifeline, trying to piece together what had happened and get systems back online. It was stressful and disruptive, and it felt like IT was working against us, not for us,” recalls Sean McPheat, CEO of MTD Training.
H2: Why MTD Training Chose Blue Planet IT
During the provider review process, Blue Planet IT stood out. Unlike other companies offering standard sales pitches, Blue Planet IT took time to understand how MTD’s trainers worked, how the support team managed resources, and where the real pain points were.
“What I liked about Blue Planet IT was how human the whole process felt. They didn’t try to baffle us with jargon or push a generic package. They listened, they asked the right questions, and they came back with a plan that made sense for MTD,” says Sean McPheat
How Blue Planet IT Helped
Working with Blue Planet IT transformed MTD’s IT environment:
- Proactive monitoring: Issues are often resolved before they become a problem.
- Fast support: When something does go wrong, tickets, calls, or messages connect MTD directly to someone familiar with their systems.
- Cloud solutions: Remote collaboration is now seamless for staff working in the office, at home, or on client sites.
- Security and reliability: Added confidence in system stability and compliance.
“The biggest impact for us is that our people can now focus entirely on delivering world-class training. We’re not wasting time firefighting IT problems. That freedom allows us to put more energy into clients, innovation, and growth,” Sean explains.
Results and Benefits
- Dramatically reduced downtime
- Increased system reliability
- Improved staff morale
- Greater productivity due to trusted technology
- Peace of mind around security and compliance
Exceeding Expectations
Blue Planet IT’s personal approach continues to impress MTD. The helpdesk feels like a natural extension of their own team — friendly, supportive, and jargon-free.
An IT Partner Worth Recommending
If asked to recommend Blue Planet IT, Sean’s response is clear:
“Without a doubt. I’d say don’t think of them as just another IT provider. Think of them as a partner who will stand shoulder to shoulder with your business, understand what matters to you, and support you in a way that’s practical, reliable, and genuinely human. They’ve helped turn IT from one of our biggest pain points into one of our biggest enablers.”
Ready for IT That Supports Your Growth?
Whether you want proactive support, seamless systems, or the confidence that your technology just works, Blue Planet IT is here to help.
Let’s talk about how we can become a true IT partner for your business, making systems reliable, secure, and stress-free.
Start the conversation today, call us on 01295 533977 or email hello@blueplanet-it.co.uk
