“I’d recommend Blue Planet IT to any organisation that wants IT support to feel like a partnership, not a transaction. They give us the confidence to focus on what Skillshub does best, knowing the technology side is in safe hands.”
Jenny Verman, Chief Learning Officer, Skillshub
About Skillshub
Skillshub is built on a simple promise, to make learning easy and effective. The company provides engaging digital content, L&D expertise, and an intuitive learner experience to clients across multiple sectors. Skillshub’s internal systems and teams need strong, reliable IT foundations to deliver that level of service. That’s where Blue Planet IT comes in.
The Challenge
As a fast-growing business, Skillshub needed an IT partner who could keep up with the pace of change. The team develops new learning content, supports clients, and expands offerings constantly. Any downtime or delay in IT systems risked slowing delivery and disrupting the learner experience.
Jenny Verman, Chief Learning Officer, explains:
“We didn’t want IT to slow us down or distract us from our focus. Blue Planet IT showed us straight away that they could be proactive, responsive, and flexible in the way we needed.”
Why Skillshub Chose Blue Planet IT
When reviewing potential providers, Skillshub was drawn to Blue Planet IT’s consultative, people-first approach. Rather than focusing solely on systems, Blue Planet IT took the time to understand how Skillshub’s teams actually work, how projects move, where bottlenecks appear, and what day-to-day frustrations existed.
“Blue Planet didn’t just ask about our systems, they asked about how our people work,” says Jenny. “They looked at what slows us down and how IT could actually make life easier. That approach really set them apart.”
How Blue Planet IT Supports Skillshub’s Goals
With Blue Planet IT’s managed services, Skillshub’s team has access to quick, knowledgeable support whenever it’s needed. Whether it’s a phone call for a simple fix or expert advice on optimising systems, the Blue Planet IT team keeps technology simple, reliable, and aligned with the business’s needs.
That dependable support allows Skillshub’s people to focus on what matters most, delivering innovative learning content and maintaining exceptional client relationships, without worrying about IT interruptions.
The Results
Since partnering with Blue Planet IT, Skillshub has seen measurable improvements across several areas:
- Faster response times and rapid resolution of queries
- Reduced downtime and fewer IT disruptions
- Happier, more confident teams who feel supported, not frustrated
- Greater focus on innovation and client delivery
- Improved system reliability and performance
“The difference has been clear,” Jenny notes. “The confidence that expert help is only a call away has freed us to put more energy into creating great content and building stronger relationships with our clients.”
Exceeding Expectations
What stands out most for Skillshub is the personal, human touch that defines the Blue Planet IT experience. The helpdesk isn’t just efficient, it’s friendly, approachable, and jargon-free.
“Our team feels comfortable picking up the phone or dropping them a message because they know they’ll get a clear answer,” Jenny says. “That kind of approachable support really matters.”
Would They Recommend Blue Planet IT?
“Absolutely,” Jenny concludes. “Blue Planet IT make IT support feel like a genuine partnership. They give us the freedom to focus on what we do best, while they handle the technology that keeps everything running smoothly.”
Let’s talk about how we can become a true IT partner for your business, making systems reliable, secure, and stress-free.
Start the conversation today, call us on 01295 533977 or email hello@blueplanet-it.co.uk
